Important notice: With the recent torrential rains that have caused flooding in several regions of Quebec, we are experiencing larger call volumes and wait times. We appreciate all your help and support as we work together to ensure customers receive the best service possible. At this time, we ask for your assistance in documenting the urgency, accuracy, and description of all losses within each claims report. Thank you for your patience, assistance, and support.
Important notice: Please know that we remain mobilized and ready to assist brokers and customers impacted by the wildfires in Western Canada. Claims can be submitted via phone (1-866-692-8482) or by an Electronic Notice of Loss form on our website.
Reminder: Don’t forget to re-register for multi-factor authentication (MFA) to access Claims Center. Please reference the quick guide distributed by Concierge Assist for detailed instructions