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NauticLife update: On Thursday, September 23rd, our office will be closing at 4PM EST for a company function. We will not be available to answer the phones or respond to emails or chats. We apologize for any inconvenience this may cause. We will be back to service you on Friday, September 24th at 9AM EST. Thank you for your continued support and business.
Please note: We will be changing our hours of operation for Auto Claims in Alberta to 8 am – 5 pm effective October 1st, 2021.
British Columbia wildfires: We're here to support customers affected by the wildfires in British Columbia. Claims can be reported at 1-866-MY-AVIVA (1-866-692-8482) or online here. As a reminder, new business property policies can't be bound if they're within 50 km of an area that's under a wildfire alert or evacuation order (this doesn't impact renewals). Please refer to your regional underwriting manual for complete details.
Barrie, Ontario tornado: In the aftermath of the tornado in Barrie, Ontario, we’re reminding customers to be aware of two ongoing scams in the area. There have been reports of contractors approaching damaged homes promising quick repairs with payment for immediate work and a deposit for future work. There are also individuals going door-to-door claiming to work for hydro company Alectra Inc. and requesting cash to perform home inspections. Please advise your customers of these scams and have them speak to you or their adjuster if they have any questions or concerns.